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Ask4Care Ltd Privacy Policy

At Ask4Care Ltd, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use and protect the information you share with us.

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Last updated: 30th April 2026

1. Who we are

This website is operated by Ask4Care Kirklees (“we”, “us”, “our”). We provide information and/or services relating to care and support in the Kirklees area.

If you have any questions about this Privacy Policy or how we use your data, you can contact us at:

2. What personal data we collect

We may collect and process the following types of personal data:

  • Identity data (e.g. name)

  • Contact data (e.g. email address, phone number)

  • Communication data (e.g. messages sent via contact forms or email)

  • Technical data (e.g. IP address, browser type, device information)

  • Usage data (e.g. pages visited, time spent on site)​​

​3. How we collect your data

We collect data in the following ways:

  • When you fill in a contact form

  • When you contact us by email or phone

  • Through cookies and analytics tools

  • When you interact with our website​

​4. How we use your data

We use your personal data to:

  • Respond to enquiries and provide services

  • Improve our website and services

  • Monitor website usage and performance

  • Comply with legal obligations

We will only use your personal data where we have a lawful basis to do so under UK GDPR.

5. Lawful basis for processing​

We process personal data under one or more of the following lawful bases:

  • Consent (where you have given clear permission)

  • Contract (to provide services you have requested)

  • Legal obligation

  • Legitimate interests (e.g. improving our services or website security)​​

6. Cookies​

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

For more information, see our Cookie Policy (if applicable).​​

7. Sharing your data

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g. website hosting, email services)

  • Professional advisers (e.g. legal or accounting services)

  • Regulatory bodies, where required by law

All third parties are required to handle your data securely and in accordance with data protection laws.

8. How long we keep your data​

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.​

9. Your data protection rights

Under UK GDPR, you have rights including:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability (in certain cases)

To exercise any of these rights, please contact us using the details above.

​10. Security of your data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

11. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. How to complain

If you are unhappy with how we have used your data, you have the right to complain to the UK data protection regulator:

The Information Commissioner’s Office (ICO) https://www.ico.org.uk/

Your privacy matters

We are committed to keeping your personal information safe and secure.

If you have any questions about this policy or how we handle your data, please get in touch with our team.

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